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A small firm tends to bring creative flexibility instead of process, employing alternative ways of thinking instead of relying on methodologies when compared to larger agencies. They are accustomed to varying and demanding creative assignments, and thrive on a compact organizational structure. Smaller firms deliver a more intimate connection with the designer with much less insulation by account managers. There is a personal connection and direct consultation from designers who pick up their own phone. These are the kinds of things that can make working with a small design firm more personal and satisfying. Smaller firms can turn on a dime and be faster with change orders, where as a large firm may require communicating your requests through an account manager or possibly many other layers of participants.
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